We answer every email in under 48 hours.

For product questions, sourcing inquiries, wholesale, or press, write us directly. A real human (often Lena) reads and responds.

Name Email

Subject Product questionOrder or shippingWholesale inquiryPress / mediaOther Message Send message

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For immediate help with a recent order, email hello@primaground.example with your order number. We’re based in Hudson, NY — open Monday–Friday, 9–5 ET.